FOXTROT POLICIES
STUDIO POLICIES
My studio is a safe space for my clients to relax while getting their regular lash nap/chat. Every minute counts in lashing! Please arrive no more than 5 minutes prior to your appointment time. When you arrive, head through the first door, then on the screen to the right of the second door, find my name in the directory or dial suite 103 so I can greet you!
LATE CANCELS AND NO SHOWS
In the event that you need to cancel or reschedule your appointment please give at least 24 hours notice, full or partial set will require 48 hours. In the event of late notice a 50% service fee will be charged to the card on file. In the event of a no call, no show a 100% service fee will be charged.
FILL POLICIES
50% coverage is required to book a 60 minute fill, if you have less than 50% coverage please book a 90 minute fill in order to maintain your lashes. If you are coming from a different artist, please book a 90 minute fill regardless of your coverage. This ensures I have adequate time to address any issues and you leave happy.